Terms of Service
These Terms of Service ("Terms") govern your use of pFrame's AI-powered product photography service. By accessing or using our service, you agree to be bound by these Terms.
1. Agreement to Terms
By accessing or using pFrame ("Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.
- You must be at least 13 years old (16 in the EU) to use our Service
- You must provide accurate and complete registration information
- You are responsible for maintaining the confidentiality of your account
2. Service Description
pFrame provides an AI-powered service that transforms product photos into professional, marketing-ready images through advanced machine learning technology.
Our Service Includes:
- •AI-powered background removal and replacement
- •Automated generation of lifestyle and studio product photos
- •Image enhancement and optimization for e-commerce
- •Batch processing capabilities for multiple products
- •Cloud storage and management of generated images
Service Availability: We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance and updates may temporarily affect availability.
3. User Accounts
Account Responsibilities
Account Security: You are responsible for safeguarding your password and any activities or actions under your account, whether your password is with our Service or a third-party service.
Accurate Information: You must provide accurate, current, and complete information during registration and keep your account information up-to-date.
Single Account: Each user may maintain only one active account. Creating multiple accounts may result in termination of all associated accounts.
Account Termination
You may terminate your account at any time through your account settings. Upon termination, your right to use the Service will immediately cease, and we may delete your data after 90 days unless legally required to retain it.
4. Intellectual Property Rights
Content Ownership
Your Original Content
You retain all rights to the product photos and content you upload to pFrame. By uploading content, you grant us a limited, non-exclusive license to process, store, and display your content solely for providing our services to you.
AI-Generated Images
You own full rights to all AI-generated images created through our service, subject to the following:
- • You may use generated images for any legal commercial or personal purpose
- • You may modify, distribute, and create derivative works
- • No attribution to pFrame is required (though appreciated)
📸 Promotional Use License
By using our Service, you grant pFrame a non-exclusive, worldwide, royalty-free license to use your AI-generated images for promotional and marketing purposes, subject to the following conditions:
- •Opt-Out Available: You can opt-out of promotional use at any time through your account settings
- •Anonymization: We will not identify you or your business without explicit consent
- •Quality Showcase: Images may be used to demonstrate service capabilities and improvements
- •Attribution Option: You may request attribution when your images are showcased
Note: Opting out only affects future use. Images already in published marketing materials may remain until those materials are updated or retired.
pFrame Platform
The pFrame service, including its design, features, and technology, is proprietary to pFrame and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our service.
Content Representations
By uploading content to pFrame, you represent and warrant that:
- You own or have the necessary rights to the content
- Your content does not infringe on any third-party rights
- Your content complies with all applicable laws and regulations
5. Acceptable Use Policy
Prohibited Uses
You may not use pFrame to:
- Generate or distribute illegal, harmful, or offensive content
- Violate any intellectual property or privacy rights
- Create misleading or deceptive content
- Attempt to bypass usage limits or security measures
- Resell or redistribute the service without authorization
- Use the service for any illegal or unauthorized purpose
Content Guidelines
All content processed through pFrame must:
- ✓Be legally owned or licensed by you
- ✓Comply with all applicable laws and regulations
- ✓Not contain adult, violent, or hateful content
- ✓Respect the privacy and rights of others
6. Payment Terms
Subscription Billing
- • Subscriptions auto-renew unless cancelled
- • Billing occurs at the start of each period
- • No refunds for partial periods
- • Price changes with 30 days notice
Payment Processing
- • Secure processing via Stripe
- • We don't store card details
- • Multiple payment methods accepted
- • Instant access upon payment
Refund Policy
We offer a 7-day money-back guarantee for first-time subscribers. Refunds may be granted at our discretion for:
- • Service outages exceeding 24 hours
- • Billing errors or duplicate charges
- • Failure to deliver promised features
Refunds are not available for usage-based charges or after the 7-day period.
7. Limitation of Liability
Service Provided "As Is"
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Damages
IN NO EVENT SHALL PFRAME, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
Maximum Liability
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Note: Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.
8. Termination
Termination by You
You may terminate your account at any time through your account settings. Upon termination:
- •Your subscription will not renew at the end of the current billing period
- •You will retain access until the end of your paid period
- •Your data will be retained for 90 days for potential reactivation
Termination by Us
We may terminate or suspend your account immediately, without prior notice, for:
- •Breach of these Terms of Service
- •Violation of applicable laws or regulations
- •Fraudulent or illegal activity
- •Non-payment of fees
9. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.
Arbitration
Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Class Action Waiver
You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions, class arbitrations, or representative actions.
10. General Provisions
Entire Agreement
These Terms constitute the entire agreement between you and pFrame regarding the Service and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified via email or prominent notice on our Service at least 30 days before they take effect.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you disagree with the changes, you may terminate your account.
12. Contact Information
For questions about these Terms of Service, please contact us:
Mailing Address: pFrame, Inc. | 123 AI Boulevard | San Francisco, CA 94105